Frequently Asked Questions
We sign a Subscription Agreement. Don’t worry, we’ve made sure to keep it simple by outlining the services and ensuring we all understand the expectations so that we are best equipped to service your business.
services@getmestarted.co.za, please be sure to use your account number.
You will receive the details of your receptionist when you receive your welcome pack. Most certainly, as well as guidelines to your services, and our call management policy.
Please contact one of our helpful staff at payments@getmestarted.co.za with the subject ‘billing and your account number’ and they will be able to assist.
We offer a simplified subscription service, like our offering for convenience and ease, however should you prefer, we can access EFTs. Please email payments@getmestarted.co.za for more information.
You can change your email address at any time in the profile section of the website.
If it’s within 7 days, the account can be recreated on our end, though you would need to “resubscribe” manually so payments can go off automatically again, once the account has been reinstated.
No. Payments are linked to the account used to make the initial payment.
Payments from the payment gateway will reflect immediately if they are successful, after which your account will be created by a member of our team.
Please contact one of our helpful staff at services@getmestarted.co.za with the subject ‘billing’ and they will be able to assist.
Visit our services page here.
Visit our services page here.
Visit our services page here.
Visit our Packages page here.
We can service you anywhere, however currently offer our business addresses at:
Johannesburg – Bryanston
Cape Town – V&A Waterfront
Check back soon, as we are adding new ones.